“The role of a professional supervisor demands increased responsibility and authority. Transitioning into this role is challenging, and supervisors need to be prepared for the problems they’ll encounter along the way. There are key skills that can be learned to successfully adjust into a management position, and they can be practically implemented in their work. In this course, students are made aware of their roles and responsibilities as a new supervisor. They learn effective communication skills and delegation techniques to help establish their leadership role with their new team.”
“Knowing how to apply the principles of adult learning is fundamental to success as a trainer. You must know the needs of your learners, and present your material to them in an interesting and engaging format. Trainers need to know how to maintain control of their participatory group, as well as know how to maximize each individual’s learning opportunity. The very best trainers provide an energized and supportive learning climate that accounts for the variety of experiences and capabilities of their students.
“The ability to find documentation of an important discussion that took place at a specific point in time might be a difficult task if you don’t have anyone filling the role of a minute taker. Organizational leaders are recognizing the benefits of having skilled employee’s record important and often confidential information. Minute taker’s need to have exceptionally well-developed active listening skills, as well as a positive and enthusiastic attitude. In this course, we teach students the critical activities of a skilled minute taker.
“Transitioning from a regular employee status to a supervisory role puts forth changes and challenges that need to be addressed. Being able to effectively instruct others, while retaining positive relationships are essential abilities of professional supervisors. Supervising others requires excellent communication and conflict resolution skills. In this course, students get the answers they need to help them overcome the supervisory problems they’ll encounter in their first weeks on the job. Supervising others isn’t easy; but with the challenges come rewards.”
“Telemarketing: Using the Telephone as a Sales Tool reflects our reality today, where everyone who sells seems to be on the phone for at least part of the day. This one day training workshop helps participants learn how to make dramatic improvements in their results by sharpening their communication skills, developing trust and respect with customers and colleagues, warming up their sales approach, making positive impressions, learning negotiation strategies to improve sales results, and the use of scripting.”
“Studies have shown that employees in a professional environment work and learn more successfully in teams. Organizational leaders have recognized the importance of developing high-performance teams for completing projects and creating effective programs. Instructors of Team Building: Building High Performance Teams can strategically adapt the lessons and information in the course, to increase the relevancy of the content for their students.”
“The online Surface Miner Training Program is designed in compliance with MSHA Part 46 regulations. Our courses will help miners learn safety and protective measures when working in mines. The MSHA requires all miners and other contractors who work at surface mines to abide by the rules of Mine Safety and Health Administration (MSHA) Part 46 and take a mine safety training course.”
“Strategic planning requires a thoughtful approach in order to develop a plan that is meaningful and achievable. This strategic planning course includes sessions about defining the company values, developing the vision, and describing the mission. Then learners will learn how to complete SWOT analyses properly, set goals, assign accountabilities, solve problems, make decisions, manage change, and more.
“Building Relationships for Success in Sales is a cornerstone title included in our Sales and Marketing training series. This eLearning title allows instructors to fully customize the content of the course, to provide their students with information relevant to their organizational sales approach. Professional sales students of any expertise can benefit from the lessons in Sales Training; as it reviews both traditional and contemporary customer relationship theories. Our eLearning development team has made exceptional efforts to create a high-quality, online training product.
“When presenting a workshop, you are often facing a group of strangers that are going to form a quick impression of your competency, and the value of the information you offer. When a trainer walks into the classroom, he or she must present an image that is confident and professional. To succeed as a trainer, you need a large of inventory of skills to deliver the required learning experience. You need to understand adult learning principles to help students reach their educational goals.